Your terms and conditions of use

Returns

Dear customer, we are confident that the goods that we supply will be of the correct quality and perform as per the Manufacturers Warranty. If goods are not as described, we will replace like for like. Alternatively, we can arrange a refund for the value of the goods bought, providing they are returned in unused condition and with all packaging intact. Return shipping must be paid by the customer. The case will then be assesed and if ND Tuning are at fault in any way, the shipping cost will be refunded in full.

Rule 1

Please note- Parts supplied may not be road legal and be described as "Race" or "Show" use only. It is the buyers responsibilty to adhere to any local laws.

Rule 2

In the event of a warranty issue, contact ND-Tuning immediatley, with information and pictures so we can investigate and assist with any potential claims from the manufacture.

Unwanted Goods

If you decide you do not wish to keep a correctly supplied item then please contact ND-Tuning within 7 days of receipt. In most cases we can agree to take back goods and usually with no handling fee. The buyer must cover the return costs. In some cases where we need you to return the goods directly to one of our suppliers we may be charged a handling fee which we will pass on to you. Typical charges are 10-15%.

Unwanted Special Order Goods

ND-Tuning reserve the right to refuse to accept back unwanted goods which are made to special order or which have been specially imported for you. We shall however accept such items back if we can sell them in a 'reasonable time'. This is in compliance with the UK laws of Trading Standards.


Return Address

Goods will either be returned directly to us or directly to one of our suppliers. You must contact us first so that we can assist and provide you with the correct return address.
 
Details to include with a return
• Your name
• Your daytime telephone number
• Your order number
• The reason for the return
   

Illustrated Prices


Illustrated prices on www.nd-tuning.co.uk should be presumed to be correct, however should not necessarily be considered firm or binding. We serve the right therefore to invoice goods at the prices in force at the time of dispatch. Shipping increases, supplier price increases can be subject to alteration without notice. All prices are inclusive of VAT unless otherwise stated.

. Data Protection
The Supplier will take all reasonable precautions to keep the details of your order and payment secure but unless the Supplier is negligent, the Supplier will not be liable for unauthorised access to information supplied by you.  we do not store credit card details unless agreed,nor do we share customer details with any 3rd parties